Shipping policy

Effective Date: 06/02/2025

Thank you for shopping with Filter Appliance Shop. This Shipping Policy explains how and when your order will be processed and delivered.

1. ORDER PROCESSING TIME

  • Orders are processed within 1–2 business days (excluding weekends and U.S. public holidays).

  • Orders placed after 2:00 PM (EST) may be processed the next business day.

  • You will receive a confirmation email once your order has been shipped.

2. SHIPPING DESTINATIONS

We currently ship to:

  • United States (all 50 states)

At this time, we do not ship internationally.

3. SHIPPING METHODS & DELIVERY TIMES

Delivery times are estimates and may vary due to carrier delays, weather, or peak seasons.

Shipping Method Estimated Delivery Time
Standard Shipping 3–7 business days
Expedited Shipping (if available) 2–3 business days

All orders ship from our U.S. warehouse.

4. SHIPPING COSTS

  • Free standard shipping may be available on eligible orders (as advertised).

  • Any applicable shipping charges will be calculated and displayed at checkout before payment is completed.

5. ORDER TRACKING

Once your order ships, you will receive a tracking number via email.
Please allow up to 24 hours for tracking information to update.

6. SHIPPING CARRIERS

We ship orders using reliable U.S. carriers, including:

  • USPS

  • UPS

  • FedEx

Carrier selection is based on destination and service availability.

7. INCORRECT OR INCOMPLETE ADDRESS

Please ensure your shipping address is accurate at checkout.

  • We are not responsible for delays or non-delivery due to incorrect or incomplete addresses.

  • Orders returned to us due to address errors may require additional shipping fees to be reshipped.

8. DELAYED OR LOST SHIPMENTS

If your order is delayed or appears lost in transit:

9. DAMAGED SHIPMENTS

If your order arrives damaged:

  • Contact us within 48 hours of delivery

  • Include your order number and clear photos of the damaged item and packaging

We will review and arrange a replacement or refund in accordance with our policy.

10. RETURNS & REFUNDS

Shipping costs are non-refundable unless otherwise stated.

For return eligibility and refund details, please review our Refund Policy:
🔗 https://www.filterappliance.shop/policies/refund-policy

11. CONTACT INFORMATION

For shipping-related questions, contact us at:

📧 Email: contact@filterappliance.shop
🌐 Website: https://www.filterappliance.shop/
📍 Address:
11 Chipper Rd
Frontenac, Missouri 63131
United States